Support

We’re here to help! If you have questions about our digital products, downloads, or payments, you’ll find answers below. If you still need help, feel free to contact us directly.

📩 Contact Information

Email Support:
📧moneymapthe@gmail.com

Response Time:
⏱ We usually respond within 24–48 hours (Monday–Friday).

Best Way to Reach Us:
Email is the fastest way to get help. Please include:

• Your order number (if applicable)

• The product name

• A brief description of the issue

❓ Frequently Asked Questions (FAQs)

1️⃣ How do I receive my product after purchase?

All our products are digital downloads. After payment, you’ll get:

• An instant download link on the confirmation page

• A download link sent to your email

2️⃣ What file formats do you provide?

Our products may include:

• Google Sheets

• PDF guides

• Editable templates
  Each product page clearly states what’s included.

3️⃣ Do I need any experience to use your products?

No. Our tools and guides are beginner-friendly and designed for easy use, even if you’re just starting your financial journey.

4️⃣ Can I get a refund?

Because these are digital products, all sales are final once downloaded.
If you experience a technical issue or receive the wrong file, contact us and we’ll help fix it.

5️⃣ I didn’t receive my download link. What should I do?

• Check your spam or promotions folder

• Make sure the email used at checkout is correct
  If you still can’t find it, email us and we’ll resend it.

6️⃣ Can I use the products on my phone?

Yes 👍 Most of our products are mobile-friendly, but for the best experience (especially Google Sheets), we recommend using a laptop or desktop.

🤝 Still Need Help?

If your question isn’t answered here, don’t worry.
📩 Email us at moneymapthe@gmail.com and we’ll be happy to assist you.